Gran Canaria Plan is an online service that allows users to search, find, and book travel experiences around the world. Gran Canaria Plan offers a wide variety of tours, tickets, and services (the " Products " ) that our third-party providers make available to users through the websites, mobile assets, mobile and related applications of Gran Canaria Plan and our affiliates (collectively, this “Site web”). This Website is provided to assist customers in gathering information about travel excursions, posting reviews of travel excursion-related matters, participating in interactive travel forums, and searching for and booking Products, but for no other purpose.
The terms “ we ”, “us ”, “our ” and other uses of the first person plural, as well as “Gran Canaria Plan”, refer to Viajes Aire del Este SL The term “you ” refers to the customer who visits the Website and/or who contributes content to this Website.
This Website and the Products made available to you through this Website are offered to you conditioned on your acceptance without modification of each and every one of the terms, conditions and notices set forth below (collectively, the " Agreement " ). By accessing or using this Website in any way, you agree to be bound by the Agreement and you represent that you have read and understand its terms. Please read the Agreement carefully as it contains information concerning your legal rights and limitations on those rights, as well as a section relating to applicable law and jurisdiction regarding conflicts of law. If you do not agree to all of the terms and conditions, you must not use this Website or book any Products. For all bookings, the person making the booking will be deemed to have accepted this Agreement on behalf of the persons named in the booking.
As a condition of your use of this Website, you warrant that: (1) all information you provide on this Website is true, accurate, current, and complete; (2) if you have a Gran Canaria Plan account, you will safeguard your account information and supervise and take full responsibility for all use of your account by anyone other than you; (3) you are 13 years of age or older to register an account and make contributions to our Website; and (4) you have the legal authority to enter into this Agreement and to use this Website in accordance with all of the terms and conditions herein.
&Only You are authorized to use this Website for personal, non-commercial purposes and/or to make legitimate reservation requests for the Products offered. You agree not to use this Website to make any speculative, false, or fraudulent requests.
You further represent and warrant: (1) that you have never been suspended by Gran Canaria Plan or otherwise prohibited from using the Website; (2) that you are not a direct competitor of Gran Canaria Plan; (3) that you will not have more than one Gran Canaria Plan account at any time; and (4) that you have full power and authority to enter into this Agreement and that doing so will not breach any other agreement to which you are a party.
We reserve the right to deny access to this Website and the services we offer, in our sole discretion, at any time and for any reason, including, but not limited to, breach of this Agreement.
Without prejudice to the User's rights regarding cancellations of package travel services to which the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (hereinafter, " General Law of Consumers and Users”) apply, each of the services promoted by Gran Canaria Plan on the Website (activities, excursions, guided tours and transfers) has a specific cancellation policy, which the User may consult in the description sheet of the activity (on the Website), as well as in the confirmation email that Gran Canaria Plan will send you once you have made the reservation.
Therefore, each service will have its own specific cancellation conditions, which will establish the cancellation period and whether or not there is any type of penalty.
Ultimately, Gran Canaria Plan will manage cancellations in accordance with the cancellation policy for each activity, excursion, guided tour and/or transfer.
In the event that the Provider is not available for the reserved date, the User will be informed and, whenever possible, offered an alternative date and time. If the User does not receive a response within the period established by the Provider or if they reject the proposed alternative, the reservation will be cancelled and the amount thereof will be immediately refunded to the User. In any case, Gran Canaria Plan will issue the appropriate corrective documentation.
IN ACCORDANCE WITH THE FOREGOING, AND BY ACCEPTING THESE GENERAL CONDITIONS OF USE, USERS DECLARE THAT THEY HAVE READ AND EXPRESSLY ACCEPTED THIS CANCELLATION POLICY AND AGREE WITH THE CANCELLATION CONDITIONS OF THE ACTIVITY, EXCURSION, GUIDED TOUR AND/OR TRANSFER THEY BOOK THROUGH THE WEBSITE.
If you are a consumer (i.e. a natural person acting for a purpose other than your trade, business, craft or profession ) and your habitual residence is in the European Economic Area Europeans generally have a statutory right of withdrawal, as set out in the withdrawal information below. However, in some cases, the right of withdrawal is excluded by law.
The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code, or other materials ) as well as the infrastructure used to provide such content and information are our property. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, transfer, sell, or otherwise resell any information, content, software, products, or services obtained from or through this Website, or as well as not to grant licenses or create derivative works from the information, content, software, products, or services mentioned. Any other use of the content on GranCanariaPlan.com requires the prior written consent of Gran Canaria Plan.
Furthermore, you agree not to do any of the following acts or assist or permit anyone else to do so:
Your account is for your personal, non-commercial use only. You are not permitted to impersonate anyone else (for example, adopting the identity of a famous person), create accounts for anyone other than yourself, provide an email address that is not your own, or create multiple accounts. We reserve the right to terminate your account at any time with or without cause.
We may terminate or suspend your account or your ability to use the Website, in whole or in part, in our sole discretion, with or without cause and without prior notice or liability of any kind. For example, we may terminate or suspend your account or your ability to use the Website if you misuse it. The termination or suspension in question may prevent you from accessing your account, the Website, your Content, the Website Content, and other information related.
You may terminate your account at any time by closing it and ceasing to use all or any part of the Website. If you close your account, we may continue to display your previously posted Content and we are under no obligation to remove it.
AS A USER OF THIS WEBSITE, YOU UNDERSTAND AND AGREE AS FOLLOWS: (1) NEITHER Gran Canaria Plan NOR ITS AFFILIATES SHALL HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR ANY UNAUTHORIZED TRANSACTIONS CONDUCTED USING YOUR PASSWORD OR ACCOUNT; AND (2) ANY UNAUTHORIZED USE OF YOUR PASSWORD OR ACCOUNT COULD CREATE LIABILITY FOR YOU TO Gran Canaria Plan AND OTHER USERS.
When you use the Gran Canaria Plan Website or send us emails, text messages, and other communications from your computer or mobile device, you are communicating with us electronically, and you agree that we may communicate with you in a variety of ways, including by email, push notifications through the Apps, or by posting notices and messages on the Website. You may unsubscribe from email communications at any time by emailing: unsubscribe@GranCanariaPlan.com.
You and other users of our Website may contribute to the Website in a variety of ways, including by sending emails, writing reviews, posting, uploading and posting photographs or videos, expressing comments or suggestions, submitting ideas, completing public profiles, rating other users' contributions and making other contributions or similar contributions to the Website and/or Gran Canaria Plan (collectively, the “ Content”). We may use your Content in a variety of ways, including, but not limited to, displaying it on the Website, reformatting it, translating it into other languages, editing it for clarity or correcting grammatical errors, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it and allowing others to do the same on their own websites, mobile assets mobile, applications or social media platforms.
Accordingly, it is important for you to note that by submitting Content to us, you grant Gran Canaria Plan and all of its affiliates a worldwide, non-exclusive, royalty- free, fully paid-up, perpetual, transferable, irrevocable, and fully sublicensable right to: (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, and display the Content throughout the world in any media now known or hereafter devised for any purpose whatsoever; and (b) use the name that you submit in connection with that Content. You acknowledge that Gran Canaria Plan may choose whether to attribute your comments or opinions to you at our sole discretion. You also grant Gran Canaria Plan the right to pursue at law any person or entity that infringes your or Gran Canaria Plan's rights in the Content by breaching this Agreement. You confirm and agree that the Content is not confidential or proprietary. If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that: (a) you do not require any personally identifiable information to be used in connection with the Content, derivative works thereof, or updates or improvements thereto; (b) you have no objection to Gran Canaria Plan, its licensees, successors, and assigns posting, using, modifying, deleting, or otherwise exploiting the Content; (c) you forever waive all moral rights in and to the Content, in whole or in part, and agree not to claim or assert any such rights; and (d) forever release Gran Canaria Plan, its licensees, successors and assigns from any and all claims you may have against Gran Canaria Plan under such moral rights.
Gran Canaria Plan and its affiliates may display advertisements and other information alongside or included in Your Content on the Website. You are not entitled to any compensation for such advertisements. The manner, mode, and extent of such advertisements are subject to change without prior notice to you.
You are solely responsible for your Content. You assume all risks associated with your Content, including any reliance on its accuracy, completeness, or usefulness, as well as any disclosure by you of any personally identifiable information in your Content. You represent that you own or have the necessary permissions to use and authorize the use of the Content as described herein. You are not authorized to imply that Gran Canaria Plan endorses or endorses your Content in any way. mode.
Gran Canaria Plan is not a travel agency and does not provide or own transportation, accommodation, visits, excursions or travel experiences of any other kind.
If you book a travel experience through the Website, you agree to read and be bound by the supplier's terms and conditions, including all rules and policies relating to the supplier's travel experience. Your interactions with third-party suppliers are at your own risk. Gran Canaria Plan will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches, or negligence of third-party suppliers, or for any personal injury, death, property damage, or other damages or expenses arising from any interactions between you and third-party suppliers.
This Website may link to the sites of suppliers or other websites that Gran Canaria Plan does not manage or control. For more information, see information, see the section " Links to Third Party Sites " more forward.
All requests to modify or change reservations must be directed to the Gran Canaria Plan Customer Service Team, cliente@GranCanariaPlan.com, who will be in charge of processing the request. Please see the " Payment and Cancellations " section below for more details. information on reservation cancellation.
Occasionally, our product and/or service providers make changes to tour dates or prices, included features, coverage or age requirements, as well as other features or requirements of the Products. Therefore, Gran Canaria Plan reserves the right to cancel, change or replace any service, tour, admission, ticket or product that you have booked on this Website. In these cases, if you are not satisfied with the alternatives offered, you will be entitled to a full refund of the original purchase price. Notwithstanding the foregoing, where our agents and/or product or service providers inform us of a significant change to a booking and/or tour, product or event, we will use reasonable efforts to notify the consumer, travel agent and/or distributor, as appropriate, to amend or re - issue the booking where practicable.
The prices indicated on the Website are per person, unless otherwise specified.
Prices are based on the local rate at the time of quoting, converted by applying the current currency exchange rate as determined by Gran Canaria Plan.
Unless otherwise specified, prices do not include local taxes or user fees, including foreign departure taxes, security, port charges, parking fees, customs charges, immigration, agriculture, passenger facilities, or international transportation taxes.
Prices do not include tips to directors, drivers or local guides, visa and passport fees, luggage and personal insurance, personal belongings, taxes or duties, or any type of beverages or food that are not expressly specified in the " Inclusions " section of the Product pages on the Website.
After booking, Users will receive a confirmation email confirming payment for the contracted service and will be provided with a receipt for the contracted services. Users should bear in mind that this receipt is not equivalent to the issuance of the invoice corresponding to the contracting of the services. Users may request a paper and/or electronic invoice free of charge by emailing web@GranCanariaPlan.com once they have made their reservation through the Website.
When you reserve a Product through the Website, Gran Canaria Plan collects your payment information and processes it as described below in the “Payment Processing” section. Gran Canaria Plan accepts the following credit cards: Mastercard, Visa, American Express, and Discover. There is no service fee or charge for processing credit or debit card payments. To make a reservation, it is essential that you pay in full by credit or debit card. Your payment will appear on your credit or debit card statement as “ Gran Canaria Plan. ”
The value of the transaction may be subject to taxes, duties, foreign transaction fees, currency exchange, or other charges. Your bank or credit or debit card issuer may convert your payment to the local currency and charge fees, resulting in a difference between the amounts shown on GranCanariaPlan.com and Gran Canaria Plan affiliated websites and the final amounts charged to your bank account or credit or debit card statement. Please contact your bank or card issuer if you have any questions about conversion rates or applicable fees.
Under this Agreement, payment processing services for services purchased on this Website are provided by Viajes Aire del Este SL
If you choose to pay with a credit or debit card and the payment is processed through a European acquirer, these terms and conditions will constitute a contract between you and Gran Canaria Plan.
If you cancel or modify a Member-Only Offer, you will be charged 100% of the cancellation fees.
When you make reservations for international travel with third-party suppliers through this Website, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order.
We strongly recommend that you purchase a comprehensive travel insurance policy before traveling to protect your Product purchase. If you cancel your trip or significantly change your travel dates, the policy will not be covered. may reimburse you for cancellation fees and other related expenses. Please read the applicable terms and conditions of your travel insurance policy carefully.
Although most travel, including to international destinations, is usually uneventful, travel to certain destinations may carry a higher risk than others. Gran Canaria Plan urges passengers to research and review travel prohibitions, warnings, advisories and announcements issued by the Government of the United Kingdom, the European Union and the European Union. European Union (EU) and the governments of the destination countries before making travel reservations to international destinations.
BY PROVIDING INFORMATION RELEVANT TO TRAVEL TO CERTAIN INTERNATIONAL DESTINATIONS, Gran Canaria Plan DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH LOCATIONS IS ADVISABLE OR WITHOUT RISKS, AND SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS THAT MAY ARISE FROM TRAVEL TO SUCH DESTINATIONS.
THE VIAJES AIRE DEL ESTE GROUP COMPANIES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES FOUND ON THIS WEBSITE OR ANY PORTION THEREOF FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE VIAJES AIRE DEL ESTE GROUP COMPANIES.
THIRD PARTY SUPPLIERS AND GUIDES PRIVATE TOURISTS PROVIDING PRODUCTS AND OTHER SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE VIAJES AIRE DEL ESTE GROUP COMPANIES. THE VIAJES AIRE DEL ESTE GROUP COMPANIES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE, OR MISCONDUCT OF ANY SUCH SUPPLIERS OR GUIDES. PRIVATE TOURIST SERVICES, OR ANY TYPE OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES ARISING OUT OF OR IN ANY OTHER WAY RESULTING FROM YOUR BOOKING OR USE OF A PRODUCT OR SERVICE. THE COMPANIES OF THE VIAJES AIRE DEL ESTE GROUP WILL NOT BE LIABLE OR MAKE REFUNDS IN THE EVENT OF ANY TYPE OF DELAY, CANCELLATION, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, NOR WILL THEY BE LIABLE FOR ANY TYPE OF ADDITIONAL EXPENSE, OMISSION, DELAY, CHANGE OF ITINERARY OR ACTION OF ANY GOVERNMENT OR AUTHORITY.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will remain in effect and apply even if any of the limited remedies specified in these terms are found to have failed of their essential purpose. The limitations of liability set forth in these terms will inure to the benefit of the VIAJES AIRE DEL ESTE Group Companies.
You agree to defend and indemnify Gran Canaria Plan and the VIAJES AIRE DEL ESTE Group Companies, as well as their respective officers, directors, employees and agents, against any and all claims, causes of action, demands, suits, proceedings, investigations, losses, damages, losses, fines, penalties, fees, expenses, costs and any other liabilities of any kind whatsoever, including, without limitation, reasonable legal and accounting fees, arising out of or in connection with any of the following:
All content on this Website is subject to ©VIAJES AIRE DEL ESTE. All rights reserved. Gran Canaria Plan assumes no responsibility for the content of websites operated by parties other than Gran Canaria Plan. All other product or service names or slogans displayed on this Website are registered or common law trademarks of VIAJES AIRE DEL ESTE and/or its suppliers or licensors and may not be copied, imitated or used, in whole or in part, without the prior written permission of Gran Canaria Plan or the relevant trademark owner. In addition, the look and feel of this Website, including all page headers, custom graphics, button icons, and scripts, is the service mark, trademark, and/or trade dress of Gran Canaria Plan and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Gran Canaria Plan. All other trademarks, registered trademarks, product names, and company names or logos mentioned in this Website are the property of their respective owners. Reference to any products, services, processes, or other information, whether by trade name, trademark, manufacturer, supplier, or otherwise, does not constitute or imply endorsement, sponsorship, or recommendation thereof by Gran Canaria Plan.
Gran Canaria Plan operates on a " notice and takedown " procedure for content. If you have any objection or complaint regarding any material or content, including User Messages, posted on this Website, or if you believe that material or content posted on this Website infringes any copyright you hold, please contact us immediately at hola@grancanariaplan.com. Once the procedure has been initiated, Gran Canaria Plan will take all necessary steps to remove the infringing content within a reasonable time.
This Website is managed by an entity of the Union European Union. and this Agreement is governed by the laws of the European Union. European. Our General Conditions of Sale are governed by Spanish law. The parties agree, at their discretion, to resolve any disputes and waiving any other jurisdiction, to the courts and tribunals of the user 's domicile.
We also remind you that you can access the online dispute resolution platform of the European Union European Union by following this link .
Where a currency converter is provided on Gran Canaria Plan's websites and applications, the exchange rates are based on various publicly available sources and should only be used as a guideline. Exchange rates are not verified for accuracy, so actual exchange rates may vary. Currency quotes may not be updated daily. The information provided by this application is believed to be accurate, but Gran Canaria Plan and/ or its affiliates do not guarantee or warrant such accuracy. When using this information for financial purposes, we recommend that you contact a qualified professional to verify the accuracy of the currency exchange rates. We do not authorize the use of this information for any purpose other than your own personal use and you are prohibited explicitly resell, redistribute and use this information for commercial purposes.
You agree that no joint venture, agency, partnership, or employment relationship exists between you and the VIAJES AIRE DEL ESTE Group Companies and/or their affiliates as a result of this Agreement or your use of this Website.
Our performance of this Agreement is subject to existing laws and legal process, and nothing in this Agreement limits our right to comply with law enforcement or other governmental or court requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use.
This Agreement (and all terms and conditions referenced herein) constitutes the entire agreement between you and Gran Canaria Plan with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the client and Gran Canaria Plan with respect to this Website. A printed version of this Agreement and of any notice existing in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and under the same conditions as other business documents and records originally generated and maintained in printed form.
The fictitious names of companies, products, people, characters and/or data mentioned on this Website are not intended to represent any type of real person, company, product or event.
All rights not expressly granted herein are reserved.
