We’ve created a filter to help you find the excursions and activities that best match your needs. We recommend using our filter option (located on the left side of the screen) and selecting the area where you are staying. You can also select the type of activity you’re interested in to make the search more precise. This will take you to a results page where you’ll find information about your destination to help you choose. You’ll have a selection of activities and excursions with the essential information. Just decide which excursion or activity you’re interested in and click it to see more details and make your booking.
Select your activity using the selection criteria we provide. Then just follow the steps. Indicate the number of people and the options chosen. Finally, enter your card details in our secure system and receive the confirmation.
Gran Canaria Plan activities can only be paid for by credit card.
Gran Canaria Plan lets you book several activities in a single order so you don’t have to make multiple payments. Each activity booked will be added to your cart and, once you’re finished, you can make the payment.
The sooner the better, as this helps ensure availability—some activities are in high demand. You can book any date that is available on Gran Canaria Plan.
We consider a child to be a baby when they are under 3 years old, and they are free of charge. Please note that they will need to sit on a parent’s lap on the coach / at the show.
Just check that the day you want to book is active in the calendar you’ll find on the activity page.
Sorry, the activity only runs on the days and times shown on the website. To do it at another time, you can ask about a private tour by writing to hola@grancanariaplan.com
On each activity page you’ll see the calendar and the days and times of the week when each tour runs.
After you complete your booking, we will confirm the pickup point and time with the activity or excursion provider and send them to you by email.
We offer our activities and excursions in different languages to ensure all customers receive the same information. In many cases, we try to organize coaches or groups in a single language to better meet our customers’ needs and provide better service.
In the unlikely event that a tour is canceled, we will inform you as soon as we know. We will try to offer an alternative whenever possible, and we always offer the option of a full refund.
It means the price of the activity is for the total number of people in the group who will take part. It is not a per-person price.
Some activity providers indicate the group size for public tours. If available, this information will be found in the “General information” section on the activity page or when you select one of the tour options in question.
If you can’t find the information you’re looking for and you’ve already booked the activity, contact the activity provider. You’ll find their contact details on your voucher.
You can pay with Mastercard, Visa, and Visa debit cards.
We use an encrypted, banking-grade protection tool to ensure maximum payment security for our customers.
For security and control reasons, we ask that the credit card belong to the lead customer. On site, the organizer may ask you to sign the payment receipt and prove that your signature matches the one on the credit card. They may also ask for identification.
There may be technical incidents that prevent the transaction. In that case, please try the transaction again.
Additionally, due to defined and parameterized acceptance rules, some cards and transactions may not be authorized.
We apologize for this and appreciate your using another credit card.
We are an online company and only accept bookings over the Internet. Other methods, such as by mail, phone, or email, are not accepted. If you have any problems trying to book on our website, please don’t hesitate to contact us.
If you cancel your booking within the deadline set by the cancellation policy, your refund will be processed automatically via the same payment method you used to book the activity. This transaction should appear in your account within 3 to 5 business days.
